FAQ

Where is My Order?

Shipping Times
Our normal processing time is 7-10 business days as all our items are handmade with care. This timeframe ensures that you receive a high-quality product. Once your order is fulfilled, your selected shipping method will begin. You’ll receive an email with tracking information once your order ships.

 How Do Thee Self Care Mom Apparel & Products Fit?
Our shirts and sweatshirts offer a comfortable yet modern fit, designed for versatility. Most of our apparel is made with premium materials for a soft feel, making them perfect for everyday wear. Please check our sizing chart for more details to find the perfect fit.

When Can I Expect My Order to Arrive?
We typically process orders within 7 business days. We ship Tuesday through Saturday, excluding holidays. Once processed, the delivery timeframe depends on the shipping option you selected at checkout. International orders usually take 10-15 business days. Check the Shipping & Returns page for more details.

Once your order has shipped, we cannot assume responsibility for any delays or damages caused by the shipping carrier. If you experience delays or issues with your package, please contact the carrier directly using the provided tracking number.

Do You Offer Free Shipping
Yes, we do offer free shipping during special promotions! Outside of these promos, shipping rates are calculated based on the method chosen at checkout. Keep an eye out for our special offers!

What Payment Methods Do You Accept?
We accept PayPal, Visa, MasterCard, American Express, and Discover. Enjoy the flexibility of paying securely online!

Is www.theeselfcaremom.com Secure?
Absolutely. We prioritize the protection of your personal and financial information. We use Shopify’s secure checkout system to ensure that your transactions are seamless, accurate, and protected.

Who Designs Your Products?
All of our designs are created by Thee Self Care Mom, Kelly Davis herself. Putting thought and creativity into each product to make sure it aligns with our mission of promoting self-care, self-love, and empowerment for all especially, moms.

Can I Model for Thee Self Care Mom?
Yes! We are always looking for real moms who embody the essence of self-care to showcase our products. If you’re interested, please email us at info@theeselfcaremom.com for more details on how to get involved.